Extended warranties are now available for the Samsung ER-650 Series. The standard factory warranty lasts for 6 months from the day of delivery of the cash register.
We now offer extensions in one year increments as seen below:
1 year extended warranty following the 6 month factory warranty for only $99 - Total Warranty 1½ years
2 year extended warranty following the 6 month factory warranty for only $198 - Total Warranty 2½ years
3 year extended warranty following the 6 month factory warranty for only $297 - Total Warranty 4 years
YES, buy the 3 year extended warranty and we give a BONUS 6 months for FREE bringing your total warranty period to 4 years.
Extended warranty MUST be purchased at time of product purchase and covers all cash register components excluding keyboard membrane covers and cash tills. Any defects due to mechanical or electrical are covered by warranty. Extended warranties DO NOT cover damage caused by abuse, negligence, or any further causes not related to inherent machine defects.
In case of cash register failure, you will need to first call 239-693-3800 and speak with tech support. Tech support will determine the problem and try to correct it over the phone. If they are unable to remedy the situation via phone support, then the defective product will be sent to our office where repair work can be initiated. As a secondary solution for low difficulty repairs, we can send the replacement product to the customer and the repair can be done via tech support. Warranty covers UPS Ground shipping on all replacement parts sent out. Customers are responsible for shipping costs when sending products in for repair. For faster shipping the customer must pay the difference between the cost of ground shipping and the expediated shipping method.
On the ER-650SS we offer extended warranties on the CCD scanner. The same general policy regarding cash registers applies to scanners. The CCD scanner has a standard 1 year warranty. In effect purchasing a 1 year extended warranty extends total warranty to 2 years.