If you are using AOL, your order will come up with all your information but with a total of $0.00. AOL with it's many filters will not accept Pearl script which is one of the languages employed on this website. This is a known problem that is being worked on. If you do not use AOL and check out with $0.00, then likely the server is temporarily having problems. Whatever the situation, please call in your order at 239-693-3800, or you can choose to finish filling in the information and we will contact you as soon as we receive your order.