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Testimonials - Our Customers Thoughts |
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Your technicians, Gary* & Joe* were crucial to us in setting up the programming and we are extremely grateful that you have such amazing people there to help those of us who have no idea what programming a cash register begins and or ends! I imagine calls will continue to come from Antigua.
Gayle w/ Castaways Antigua, West Indies
* Tech support staff names have been changed.
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Just wanted to say Thank You to everyone at Cash Register Store for all of your help. (Abbey and Joe* in particular) I was nervous to order a cash register online, but have received better support than I ever expected. The free support is amazing! All of my questions were answered on the spot. You guys "rock"! Thanks for everything, I would recommend you to everyone! Shannon Chanhassen, MN
* Tech support staff names have been changed.
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I bought 2 Casio TE-2400 last month. I took on the task of programming them myself and ran into several issues with the less than clear operators manual. Josh* in tech services has been unbelievable! His knowledge, support and patience have been one of the best customer service experiences I have had anywhere. He even helped me out on a weekend when we first installed our registers. I would recomend CRS (Cash Register Store) and Josh to everyone who needs their products. What a great experiece. Thanks Josh.
Richard w/ Dine Inc Corvallis, OR
* Tech support staff names have been changed.
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I just wanted to take the time to let you know how helpful one of your sales/service people was today. Raul* called our facililty - Decatur County Memorial Hospital & talked with me about our choice of register. He took the time to allow me to explain what functions we needed the register to perform & he recommended changing our order to a newer model with more options for approximately the same price. I think that it is valuable to your staff to make sure the customer understands what they are buying and the future utility/capability for growth of that product. Raul didn't have to call us to make sure we were aware the model number we had requested was an older model with less potential for growth as technology changes - but he did it anyway. In a day and age where you rarely see such customer service, I thought it was important to acknowledge this.
Thank you & please take the time to Thank Raul as well.
Denise Fields Greensburg, IN
* Tech support staff names have been changed.
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I recently sent an email needing help to program our new register. I couldn't believe the quick response I received! Within 20 minutes of sending the email, I received a phone call from one of your techs. Another 20 minutes and my cash register was in business. If someone would have told me before that I could purchase a cash register at a great savings and get service besides by purchasing on the internet I would have found it hard to believe.
Thank you so much and also thank you to the great service person that helped me! Betty Rock River, WY
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